Richard Johnson
Richard Johnson
Utilities Director
richard.johnson@chillicotheoh.gov
 
Administrative Assistant
Office: 740.773.1932
 
Joy Clymer
Utilities Billing Supervisor
Phone: 740.773.2191
 
Randy Cartwright
Water Distribution & Sewer Collection
Phone: 740.774.1415
 
Mike Fain
Waste Water Treatment Plant
Phone: 740.774.1223
 
Jack Lang
Water Treatment Plant
Phone: 740.773.3388
 
Business Hours
Monday-Friday
8:30 am - 4:00pm
 
Water & Sewer Emergencies
8:30 am - 4:00pm
Phone: 740.773.2191
Water & Sewer Emergencies
After 4:00pm, Saturdays, Sundays, and Holidays
Phone: 740.773.3388
 
 

Useful Forms

Rules and Regulations
Automatic Payment Plan Information
Automatic Payment Agreement
Owner Application for Service
Tenant Landlord Form
2013 Consumer Confidence Report
2014 Consumer Confidence Report
2015 Consumer Confidence Report
2016 Consumer Confidence Report
Rate Information
Utilities Termination Form
Automatic Payment Cancellation Form
 
 
 

City Utilities

Paying Utility Bills

You must allow 2 working days for an online payment to post.

Please Note: If you are making an online payment for a previous balance to avoid shut off, that payment must be received 2 working days before the cutoff date specified on the delinquent notice to allow time for the payment to post. If you do not allow 2 working days, the payment will not prevent the shutoff. 

Do NOT use online payment if your water service has been shut off. The payment MUST be made at the billing office by 1:30 in order to have the service restored the same day between 1:30 – 3:30. An adult must be present to restore the water service.

Please use caution when entering online payments! Payments made via the website are final and are not reversible. VISA, Mastercard, or Discover is not responsible for refunding payments made in error. Contact the Utility Billing at 740-773-2191 if you make an error on an online payment.

The City of Chillicothe is excited to announce we have partnered with Invoice Cloud, a web-based, electronic invoice presentment and payment company, to provide faster, more convenient billing services to our customers. The new online payment and e-bill service offers more flexibility in paying utility bills, including a text by phone option. The system is easy to use and allows residents to pay bills with either a bank account or credit/debit card. No registration is required to view an online replica of paper bills or to pay a bill.

For water or sewer services and billing inquires call:
Phone: 740.773.2191
8:30 am - 4:00pm Monday-Friday

For Water & Sewer Emergencies:
Phone: 740.773.2191
8:30 am - 4:00pm Monday-Friday
After 4:00pm and Saturdays, Sundays, or Holidays
Phone:
 740.773.3388

The City Utilities Department regulates sewer, water, and water waste treatment problems. We also provide water bill, sewer, and water treatment information.

We take care of water and sewer emergencies daily.

 

Email addresses obtained through the website will not be sold or given to other parties for marketing purposes.
The website does not collect or track any information about the customer.

Payments made via the website are final and are not reversible. VISA, Mastercard, or Discover is not responsible for refunding payments made in error. Please use caution when entering online payments and contact the Utility Billing at 740-773-2191 if you make an error on an online payment.

 

© 2013 City of Chilicothe | 35 South Paint Street | Chillicothe, OH 45601

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